By using our Service you understand and agree that we are providing a platform for you to post contact information of your organization members, clients, partners, colleagues, or any other person you wish to share access with or receive content from (“Users”), which may include files, emails, documents, photos, comments, statuses and other materials (“Content”).
What kinds of information do we collect?
Terminology and definitions
“Personal information”, or “personal data” as defined in the GDPR, includes any information that can be used to identify you either directly or indirectly. “Processing”, as defined in the GDPR, includes collection, storage, and any other ways we use personal information when providingyou with the Service. “Controller”, or “data controller” as defined in the GDPR, is the entity which determines the purposes and means of the processing of personal information. “Processor”, or “data processor” as defined in the GDPR, is the entity which processes personal information on behalf of the data controller. ImportFeed is the data controller of your personal information collected through our Service.
Personal information we collect includes, but is not limited to, any information provided by you or someone else who requested access for you:
- Your name
- Your password and e-mail address when you register for an ImportFeed account
- Profile information you provide
- Organization information you provide
- Any billing information you provide, such as address
- Any Content you upload or insert to the Service
- Any information or files that you (or your customers) send to us or send through our Service (including the content of and metadata associated with those documents, files or communications – referred to in this policy as “Content”)
- Any communications between you and ImportFeed (on email or otherwise)
Before you disclose to us the personal information of another person or User, you must obtain that person’s consent to both the disclosure and the processing of that personal information following the terms of this policy. This includes where any Content contained in your customers' documents or files includes personal information. In respect of that Content, we will act as a processor of the personal information and process and use it only following your instructions. You will remain the controller of that information.
We collect information that your browser sends whenever you visit our Service. This log file information may include, but is not limited to, your:
- Internet Protocol address
- Browser type and version
- Pages you visit on our service, time spent on those pages, and actions made.
Metadata is usually technical data that is associated with Content. For instance, metadata can describe how, when and by whom a piece of Content was collected and how that content is formatted. Users can add or may have metadata added to their Content including a hashtag (e.g. to mark keywords when you post a photo), geotag (e.g. to mark your location to a photo), comments or other data. This makes your Content more searchable by others and more interactive.
Analytics (non-identifying data)
We may partner with selected third-party vendors, such as Google Analytics and Mixpanel, to better understand how users interact with our websites, including what pages are visited most, as well as other analytical data.
How do we use this information?
We use your information to, but not limited to, support and improve our service, mainly:
- Store information so you will not have to re-type on your next visit to the Service
- Measure, test, monitor and improve our Service
- Diagnose or fix technical problems
- Answer your support requests
- Develop and adopt new features
We may use your information to contact you directly regarding your account, or with newsletters, marketing, promotional materials, or other information that may be of interest to you. You may opt-out of receiving these communications from us by following the unsubscribe link, or by sending us an email.
Disclosing personal information
We do not and will not lease or sell your information to third parties outside of ImportFeed’s ecosystem.
We may disclose your personal information to our employees, officers, insurers, professional advisers, auditors, suppliers or subcontractors as reasonably necessary and to serve you better. This includes several service providers:
|Amazon Web Services||Cloud infrastructure service provider||United States||https://aws.amazon.com/privacy/|
|Google Cloud||Cloud infrastructure service provider||United States||https://cloud.google.com/security/privacy|
|Paddle||Credit card payment processor||United Kingdom||https://paddle.com/privacy|
|Mixpanel||Analytics service provider||United States||https://mixpanel.com/legal/privacy-policy/|
|Google Analytics||Analytics service provider||United States||https://policies.google.com/privacy|
|hCaptcha||Anti-bot service provider||United States||https://hcaptcha.com/privacy/|
|LogRocket||Monitoring service provider||United States||https://logrocket.com/privacy/|
|Microsoft Clarity||User interaction analytics service provider||United States||https://privacy.microsoft.com/en-US/privacystatement|
|Papertrail||Log aggregation service provider||United States||https://www.papertrail.io/privacy|
|Sentry.io||Error tracking service provider||United States||https://sentry.io/privacy/|
|Mailgun||Email service provider||United States||https://www.mailgun.com/privacy-policy/|
Legal requests and preventing harm
We may access, preserve and share your information if law enforcement requires us to, or if we find it necessary to handle illegal activity (such as fraud or violations of our terms or policies), or otherwise to prevent harm.
As required by law, ImportFeed does not retain data any longer than is required for attaining the purposes for which they were collected.
Third-party applications, websites, and services
You agree that we are not responsible for any third-party access you authorize to your Content. Any usage of a third-party app, website or service that you authorize is at your own risk. That includes, but not limited to, any applications, websites, or services linked to or from our Service. Your browsing and interaction on any third-party application, website or service, including those that have a link on our Services, are subject to that third party’s terms and policies.
Your right of access, right of rectification, right to object and right to data portability
If you would like to have access to your data, if you would like to change or delete your data and/or if you would like to transfer your data or have your data transferred to a third party, then please contact us at email@example.com.
Safety and security
We take technical and organizational measures to protect your information against loss or unlawful processing. We take steps to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to any email exchange between you and our team.
We do not knowingly collect personally identifiable information from anyone under 16 (“Children”). If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at firstname.lastname@example.org.
Changes to this document
We reserve the right to make changes to this document at any time and for any reason.
We will alert you about any changes by updating the “Last Updated” date of this document.
Any changes or modifications will be effective immediately upon posting the updated document on the Site. You waive the right to receive specific notice of each such change or modification.
How to contact us
If you have any questions, please contact us by sending an email to email@example.com.